Effective Date: January 1, 2026. Applies to readinginsulation.com.
Reading Insulation operates the website located at readinginsulation.com (the "Site"). Our mailing address is 103 N 9th St #A, Reading, PA 19601. You can reach us by email at info@readinginsulation.com or by phone at (484) 878-3671.
We collect information in the following ways:
When you submit a contact or estimate request form on the Site, we collect the information you enter, which may include your name, phone number, email address, home address, and a description of your project. This information is used solely to respond to your inquiry and schedule a service visit.
When you visit the Site, our hosting and analytics providers may automatically collect certain technical information, including your IP address, browser type, operating system, pages visited, time spent on pages, and the referring URL. This data is used in aggregate form to understand how visitors use the Site and to improve its performance. We use Vercel Analytics, which collects anonymized usage data. No personally identifiable information is associated with this automated data collection.
The Site may use cookies and similar tracking technologies to support basic functionality. These are small text files stored in your browser. We do not use cookies for advertising or cross-site tracking purposes. You can instruct your browser to refuse all cookies or to notify you when a cookie is being sent. If you disable cookies, some features of the Site may not function as intended.
We use the information we collect to:
We do not sell, rent, or trade your personal information to third parties. We do not use your information for automated decision-making or profiling.
Our contact forms are powered by Tally (tally.so), a third-party form service. When you submit a form, your information is transmitted to and stored by Tally subject to their privacy policy, available at tally.so. Our Site is hosted on Vercel, and analytics are processed through Vercel Analytics. We encourage you to review the privacy policies of any third-party services you interact with.
We retain contact form submissions and related correspondence for as long as needed to complete the requested service and for a reasonable period afterward for record-keeping purposes. Anonymized analytics data may be retained indefinitely. If you would like us to delete information you have submitted, contact us using the information in Section 1 and we will process your request within a reasonable time.
Depending on your location and applicable law, you may have the right to:
To exercise any of these rights, contact us by email at info@readinginsulation.com.
We take reasonable steps to protect the information submitted through the Site, including use of encrypted connections (HTTPS) provided by our hosting platform. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We encourage you to contact us by phone for any particularly sensitive communications.
The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information to us, contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of the Site after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
If you have any questions about this Privacy Policy or our data practices, contact us at: